Frequently Asked Questions
Everything you need to know about shopping with Better Herbs.
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
Better Herbs accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your clothing materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic or recycled fibers whenever possible to ensure our fashion footprint remains as small as possible.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.